Shipping

Info Center Shipping Policy

At Info Center Networks & Communications W.L.L., we are committed to delivering your orders safely, efficiently, and on time. Please read this Shipping Policy carefully before placing an order.

By placing an order on our website, you agree to the terms outlined in this policy.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive an order confirmation email once your order has been successfully placed.

2. Shipping Methods & Delivery Time

We offer fast and reliable shipping within Qatar. Delivery times may vary based on your location and product availability:

• Standard Shipping: 2–5 business days
• Express Shipping (if available): 1–2 business days

Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather, traffic, or public holidays.

3. Shipping Charges

• Shipping charges are calculated at checkout and vary depending on the weight, size, and destination of your order.
• Free shipping promotions may apply to eligible orders as stated on the website.
• For returns due to customer preference, shipping costs are non-refundable.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your order on our website or through the courier’s tracking portal.
• Please allow 24 hours for the tracking information to update after shipment.

5. Shipping Restrictions

• Currently, we ship only within Qatar.
• Orders to P.O. boxes or certain remote areas may have extended delivery times or may require alternative delivery arrangements.

6. Lost or Damaged Shipments

• Info Center ensures all shipments are properly packaged to prevent damage.
• If your order arrives damaged or is lost in transit, please contact our customer support team within 48 hours of delivery.
• We may request photos of damaged items to process a replacement or refund.

7. International Shipping

• At present, Info Center does not offer international shipping.

8. Policy Updates

Info Center reserves the right to update this Shipping Policy at any time. Any changes will be reflected on this page, and customers are encouraged to review it periodically.